In order to implement the Scientific Outlook on Development, promote the in-depth development of the "User Satisfaction Project" in the industry, guide employees to actively participate in the "User Satisfaction Project" activities, and comprehensively improve the quality of enterprise services, the China Construction Machinery Industry Association User Working Committee was established in 2015. "Customer Satisfaction Service Star" activity. The purpose is to establish a benchmark, promote the typical experience and successful model of customer satisfaction service in the industry, promote common development, and improve the overall service of the industry through the selection of advanced collectives and advanced individuals in my country's construction machinery and construction machinery and equipment industries. level.
From December 16th to 18th, 2015, the annual meeting of the User Committee of China Construction Machinery Industry Association was held in Nanning, Guangxi. The meeting announced the 2015 industry "Customer Satisfaction Service Star" ", "Customer Satisfaction Service Star Team", "Customer Satisfaction Service Outstanding Manager" and other awards, and awarded trophies and certificates. General Manager Tian Ruonan of Fushun Yongmao Construction Machinery Co., Ltd. won the honorary title of "Outstanding Manager of Customer Satisfaction Service"; Zhuang Linlin of the after-sales service department won the honorary title of "Customer Satisfaction Service Star"; After-sales Service Department won the honorary title of "Customer Satisfaction Service Team".
